Basic Setup
By default, FormBnB sends email notifications to your account email when someone submits a form.Custom Recipients
Add custom notification emails in your form settings:- Single recipient:
team@yourcompany.com - Multiple recipients: Add multiple emails to receive notifications
Custom Subject
Set a custom email subject with variable interpolation:{{ fieldName }}- Any field from the submission{{ _formName }}- The form name{{ _submissionId }}- Unique submission ID
Custom Templates
Create custom email templates using HTML and variables:Template Variables
Conditional Content
Loops
Auto-Responder
Send automatic replies to form submitters:- Enable “Auto-Responder” in form settings
- Set the from name (e.g., “Your Company”)
- Set the subject (e.g., “Thanks for contacting us!”)
- Write your message
Include Submission Data
Enable “Include submission data” to add a summary of what they submitted:Reply-To
The notification email’s Reply-To is automatically set to the submitter’s email if:- There’s a field named
emailorEmail - Or a field named
_replyto
Troubleshooting
Not receiving emails?
- Check your spam folder
- Verify the notification email is correct
- Check if the form is active
- Ensure you haven’t hit your plan’s submission limit
Emails going to spam?
Addnoreply@formbnb.com to your contacts or whitelist.