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Basic Setup

By default, FormBnB sends email notifications to your account email when someone submits a form.

Custom Recipients

Add custom notification emails in your form settings:
  • Single recipient: team@yourcompany.com
  • Multiple recipients: Add multiple emails to receive notifications

Custom Subject

Set a custom email subject with variable interpolation:
Available variables:
  • {{ fieldName }} - Any field from the submission
  • {{ _formName }} - The form name
  • {{ _submissionId }} - Unique submission ID

Custom Templates

Create custom email templates using HTML and variables:

Template Variables

Conditional Content

Loops


Auto-Responder

Send automatic replies to form submitters:
  1. Enable “Auto-Responder” in form settings
  2. Set the from name (e.g., “Your Company”)
  3. Set the subject (e.g., “Thanks for contacting us!”)
  4. Write your message

Include Submission Data

Enable “Include submission data” to add a summary of what they submitted:

Reply-To

The notification email’s Reply-To is automatically set to the submitter’s email if:
  1. There’s a field named email or Email
  2. Or a field named _replyto
This lets you reply directly to the person who submitted the form.

Troubleshooting

Not receiving emails?

  1. Check your spam folder
  2. Verify the notification email is correct
  3. Check if the form is active
  4. Ensure you haven’t hit your plan’s submission limit

Emails going to spam?

Add noreply@formbnb.com to your contacts or whitelist.