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Form rules let you create conditional logic for your form submissions. Route emails to different recipients, redirect to custom pages, or trigger webhooks based on form field values.

How Rules Work

Each rule has:
  • Conditions: Field comparisons that must be true (AND logic)
  • Actions: What happens when conditions match
  • Priority: Higher priority rules are evaluated first

Creating Rules

In your form settings, go to the Rules tab and click “Add Rule”.

Conditions

Available operators:

Actions

Examples

Route by Department

Send sales inquiries to the sales team:

VIP Redirect

Redirect enterprise leads to a special page:

Support Ticket Webhook

Trigger a webhook for support requests:

Multiple Conditions

Rules use AND logic - all conditions must match:

Priority

When multiple rules match, higher priority rules execute first. Set priority in the rule settings (1-100, higher = first).
Rules are evaluated in order of priority. The first matching redirect action will be used.